Contacts
We're an independent editorial team — not a casino operator. If you have a question about one of our reviews, a partnership inquiry, or you'd like to flag inaccurate information, we'd like to hear from you.
How to Reach Us
General & Editorial
support@manhattanmaintenance.com — review questions, corrections, factual disputes, methodology clarifications. We aim to reply within 24 hours on business days.
Player Issues with a Casino
We don't operate the casinos we review and cannot resolve account disputes, withdrawal delays, or KYC requests on the operator side. Contact the casino's support team first; if you've exhausted that, file a complaint on Casino.Guru or AskGamblers — both maintain public complaint resolution services.
Partnerships & Press
For media inquiries or partnership discussions, email support@manhattanmaintenance.com with "Press" or "Partnership" in the subject line.
What to Include in Your Message
- A clear subject line summarizing the topic
- The casino name (if relevant) and the URL of the page you're referencing
- Specific details — dates, amounts, support ticket numbers — that help us investigate quickly
- A screenshot, if the issue is visual
Response Times
Standard inquiries: under 24 hours, Monday–Friday. Weekend response may extend to 48 hours. Complex corrections or investigations may take longer, but you'll receive an acknowledgment within the first 24 hours either way.
Problem Gambling Support
If your message is about a gambling-related crisis, please contact the National Problem Gambling Helpline directly at 1-800-522-4700 (free, confidential, 24/7). We are not a treatment provider.